Help Center
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Frequently Asked
All our regular shoelaces are sold in pairs.Â
The best way to choose your shoelace is to measure your existing shoelace and buy accordingly. View our shoelace guide.
We offer standard postage (free) and express postage. All packages are shipped and tracked with Australia Post.
Our commitment to your satisfaction is unwavering. If you receive an item that is not quite right or you dont like it, and for any reason, you wish to return it. You have a 30-day window to do so hassle-free. We understand that circumstances can change...
If you need help, please email us at info@pearshoelace.com.au, and we will endeavour to get back to you as soon as we can. Â
We accept Paypal, Visa and Mastercard. We are working on adding Google Wallet and Apple Pay
Delivery questions
We offer standard postage (free) and express postage. All packages are shipped and tracked with Australia Post.
All orders are shipped and tracked with Australia Post. All orders are dropped off at Australia Post mail depots the next business day. An email notification would be sent to you with Australia Post tracking codes where you can monitor the progress of...
Thank you for your order!
Our team will pick and pack your order the next business day and drop it off at our local Australia post.
Check your emails to find a tracking code that you can use on the Australia Post website to view the status of your ...
We are only shipping our products to Australia and New Zealand locations. However, there are plans to ship to the US soon.
If you need to cancel or change your order, please get in touch with us via email at info@pearshoelace.com.au or by calling us at (0402692186) as soon as you can.
You can update your shipping address if your order hasn't been processed yet. Please get in touch with us by email at info@pearshoelace.com.au or call us at (0402692186) to discuss the necessary changes.